when you thought you had seen the last of Val - she's back - just kidding!!
I would like to say it was sheer joy having the new cylinder installed and having HOT WATER again. It couldn't have come at a worse time for me, winter.
received from you was 1st class - professional and speedy. We must have been one of your 1st clients when you started back in the 80's.
This is our 3rd unit from you, I'm in my 80th year.
I need to mention Stefan who was the star of the operation - my word such a credit to you , from start to completion, I was so impressed with his work, and even more so with the respect he gave me. - people like Stefan are few and far between these days. Be good to him.